Get the Support You Need, When You Need It
At KRYSTAL DMS, our main priority is your satisfaction. When you purchase our commercial editions, you gain direct access to our team of professionals who designed and developed the product. We are dedicated to providing you with quick and useful responses to your needs, ensuring that you have a seamless experience with our document management system.
Our support services are available through various channels, including email, phone, remote help desk, and a tracking system. Our skilled professionals are ready to assist you in resolving any issues and configuring your system to optimize performance and keep it up to date.
Our goal is to provide you with the best possible experience when using Primeleaf services. If you encounter any difficulties during the installation or use of KRYSTAL DMS, we offer several options for support:
- Search the Frequently Asked Questions page on our website for answers to common queries.
- Open a New Ticket on our online support portal to directly communicate with our support team.
- Send an email to the KRYSTAL Support Team with your questions or concerns.
- Contact our Support Team by phone at +91 22 2447 3371 (Ext 13) for immediate assistance.
In addition to our support services, we also offer optional professional services tailored to meet your specific business needs. Our staff specializes in document management solutions, saving you time and money in deployment, system migration, integration, and business process implementation.
You don't need to possess extensive technical skills to deploy and fine-tune KRYSTAL DMS. We have designed our system to be the most user-friendly document management solution in the market. However, if you require additional assistance, our multilingual team is here to help. We can provide support in your preferred languages or work directly with our local partners.
Our Professional Services are especially valuable when you lack in-house technical resources. We ensure a smooth and successful deployment by offering expert assistance. Whether you need guidance in deployment, system migration, integration, or business process implementation, our professional services guarantee a seamless and efficient experience.
We are committed to your satisfaction and success with KRYSTAL DMS. Contact us today to explore how our support and professional services can benefit your business.