Submit an Error

In order for the KRYSTAL team to replicate and ultimately solve the problem you're experiencing we need some basic information. When you report an error please include the following in your report. Without this information there is little we can do to help.

All error report must include:

  • The version of KRYSTAL product you are using
  • Platform information: OS and hardware (e.g. Ubuntu 8.02, Linux 2.6 kernel, Intel 64bit)
  • Any relevant error messages
  • Any output that may be helpful

Including the above information will help the KRYSTAL team to accurately identify the problem and provide you with the guidance you need.

All error reports should be sent to


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Whether your organization is looking to go paperless, manage digital content or automate document-driven processes, KRYSTAL DMS is the right Document Management System for your needs.

Schedule a demo today with one of our helpful Document Management consultants.

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